Mediation is a meeting of two or more parties to discuss (not dispute) the best answer and to resolve and reach an amicable resolution. The parties choose a third party, a mediator, to help settle their dispute.  The mediator is a neutral and unbiased party in mediation. The mediator's job is not to order a party to agree to something but to facilitate and or teach the parties to understand and agree to the best way to resolve the issue at hand.

The aspects of mediation commonly are:

What is a Mediated Agreement?    

The mediated agreement is described as the consensus of the parties on a proposal that has been developed with the help of the mediator. The mediator may or may not set out a formal agreement for the parties to accept; some mediators prefer to help guide the parties towards developing their own agreement. Agreement to mediate does not obligate the parties to accept any proposed agreements. Mediation is best when simultaneously protecting content and community. Mediation aims at working with the users in conflict to incorporate the information or viewpoints of both, while ensuring that the result conforms to all applicable rules, laws, policies and basic good morals and ethics. At the same time, it endeavors to produce sufficient peace between the parties to allow amicable discussion and prevent the need for future dispute resolution.

Why You Should Mediate / How Can We Help?